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Dental Practice Manager 101
Why 2.0? Business Manager, HR manager or Mentor?

The skills required to be a Dental Office Manager will be even more important going forward post pandemic. The Great Resignation reached its crescendo and now we seek to leverage this collective movement to reclaim some work-life balance. The support and skills of the dental team are priority to running a successful dental practice.

To get the most out of the dental team, managers will need to offer stability, knowledge and demonstrate leadership as they steer teams into the familiar and into the unknown.

Course Dates: Fri Feb 6th, Sat Feb 7th & Fri Feb 13th, 2026 at 9am – 4pm (RESCHEDULED, PLEASE CONTACT US FOR DETAILS.)

Length:  3 days at Medline Sinclair located at 900 Harbourside Drive, North Vancouver, BC

Fee: $3100.00 plus gst p/p 3 day training program

Download Brochure (PDF)

Dental Practice Management Training 101 + -

 1. The Dental Practice Manager

  • Office Manager Responsibilities
  • Accountability
  • Why you doctor wants a Dental Practice Manager

 2. Staff Recruitment and Retention

  •  Job posting
  • Hiring
  • Interviewing
  • Onboarding
  • Review
  • Scheduling
  • Performance reviews
  • Top 5 meetings every manager should have

3. Office Manual: Create it, discuss it, present it

4. Staff Management in Patient Care and Business Systems

  • Recall Management
  • Scheduling with intention
  • New Patient protocols
  • Treatment planned and pending management
  • Cancellation and Missed appointments/ SOS System to fill those GAPS!
  • Pre-authorisation management
  • Patient hand -off front to back/ back to front

The business of dentistry

  • How to Set Financial Goals
  • The “Next Day” Maximizer list- increase in practice production

Register Now!

Once registration is received we will contact you for payment arrangements.

Payment type: E transfer or by Cheque.

Cancellation policy: Full refund will be given 2 weeks prior to course start date of Feb 6th, 2026. Late cancellation will result in a $250.00 cancellation fee.

Seats are limited and will be reserved only once payment is confirmed.

    Contact

    Vancouver, BC Canada

    [email protected]

    © 2026 Benita Dental Management.